Before each assignment, the trainers of the Quest-Team deal intensively with the group to be trained, identifying possible interfaces, the corporate culture and other special circumstances in the group environment - in order to understand the "big picture" and thus to work out optimal solutions for the group. Approaches to solutions or even changes that also have a chance of being implemented in everyday work after the training (keyword: "securing learning transfer"). It is very impressive how the rather skeptical production employees, who should be developed into team leaders, now take up their role and fully fill it. The Quest-Team has built their confidence and provided them with methodologies that they can identify with. Their potential has been developed!